Contact - Brink's US
Contact US Header
Contact
How can Brink's help you today?
Contact US Refactor
Please select an option below to get started.
Brink's Sales
Email:
us.salesinfo@brinksinc.com
Get A Quote(Contact Us)
For new business inquiries please complete the form below.
Billing Inquiries
Telephone:
1-844-818-6210
Report Driver Safety Concern
Brink's Recycler/Smart Support
Form
Brink's 24Seven
Complaints & Compliments
Brink's Money
Telephone:
1-855-627-4657 (Brink's Paycard)
1-877-849-3249 (Brink's Prepaid Mastercard)
brinksprepaid@netspend.com (Customer Service) brinksmoneypayroll@brinksinc.com (Sales)
Business Hours:
Monday - Friday: 6AM - Midnight (CT) (Brink's Paycard)
Monday - Friday: 8AM - 10PM (CT) (Brink's Prepaid MasterCard)
Saturday - Sunday: 8AM-8PM (CT)
Brink's Global Services
Telephone:
212-704-9500
1-212-869-7720
44-208-831-5900
BGSUSSales@brinksinc.com bgs.customerservice@brinksinc.com
Brink's Home Security
Please note that Brink’s Home (home security) is affiliated in name only with The Brink’s Company. The Brink’s Company does not manage residential security accounts. For assistance with your residential security account, please reach out to Brink’s Home directly at 1-800-447-9239 or customerservice@brinkshome.com.
Telephone:
(469) 391-4024
1-469-513-8685
1990 Wittington Place Farmers Branch, TX 75234
Brink's Supply Support
Telephone:
800-363-2283
Brink's Licensed Products
CCPA Information
International BGS
Cannabis Related Business
Employment Verification
Please note that our organization has selected The Work Number® service from Equifax to provide automated income and employment verifications. The Work Number reduces our risk of liability from providing erroneous or unauthorized information, and our employees receive the benefit of rapid verification completion, 24 hours a day, 7 days a week.
Please follow the instructions below to complete the verification:
How to Use The Work Number
For Commercial Verifications (mortgage lenders, pre-employment, property leasing, credit cards, etc.)
- Please visit www.theworknumber.com and select "I'm a Verifier"
- Provide the following:
- Employer Name or Code: 13486
- Employer Code is 13486
- Employee’s Social Security Number
For Social Services Verifications* (including Medicaid, SSI/SSDI, SNAP, TANF, Child Support, Public Housing, etc.)
*Available to qualifying assistance agencies only
- Please visit www.theworknumber.com and select "I'm a Verifier"
- Provide the following:
- Employer Name or Code: 13486
- Employer Code is 13486
- Employee’s Social Security Number
Additional Information
The Work Number service from Equifax is the leading resource for income and employment verification services nationwide. It provides verifiers an instant, automated solution for verification of employment, income and identity, based on payroll records contributed directly from thousands of employers.
Prior to using The Work Number, all verifier organizations must successfully pass a credentialing process, which validates legitimacy and permissible purpose, in compliance with the Fair Credit Reporting Act (FCRA). Over 200,000 credentialed verifiers rely on The Work Number to securely deliver fraud-proof information that virtually eliminates reliance on applicant-provided data, helps increase regulatory and internal compliance, while adding to operational consistency and efficiency.
In addition to permissible purpose, The Work Number also requires that verifiers have documented consent of the employee-consumer to access income information. Consent is generally established via a signed acknowledgement at the point of application for a loan or service. The Work Number fulfillment process is purpose-built for completing verifications and securely delivering critical decision-making data with unparalleled speed and efficiency.
To learn more about The Work Number from Equifax, please visit www.theworknumber.com
Looking for Brink’s Home Security?
You’ve reached Brink’s U.S., part of the world’s largest cash management company.
Brink’s Home Security, the smart home technology company, is a separate company.
Please contact them directly through their website (https://brinkshome.com) or their toll-free number (800-447-9239). You can also text to 469-513-8685.
There is a Live Chat feature on the website under Customer Support.
Important Notice:
Brink's has detected a rise in scamming activities. Criminals are impersonating Brink's and our employees (including using AI to mimic voices) to request money transfers and checks via email, phone, text, and WhatsApp.
Remember:
- Brink's employees will never ask for money outside of official company financial systems.
- Report any suspicious requests to local authorities.
- Do not share personal information or send money to any unknown person.
Reporting:
- In the US: Report to the Internet Crime Complaint Center
- Outside the US: Report to local, regional, or national law enforcement or cybersecurity services.
Brink's U.S.
Email:
csc-dfw@brinksinc.com
www.brinks.com
PO Box 619031 Dallas, TX 75261-9031
The Brink's Company
Telephone:
804-289-9600
PO Box 18100, 1801 Bayberry Court Richmond, VA 23226-8100 USA
Customer Care
Please use 24SEVEN to submit a support request.
If you don’t have access to 24SEVEN, please call 1-877-527-4657 or email brinkscentralizedcare@brinks.com.
Media Inquiries
Telephone:
469-549-6555
If you are not a member of the media, please contact the appropriate department listed on this page. We are not able to return messages left by those who are not members of the media.
Employment Verification
Employment Verification
Please note that our organization has selected The Work Number® service from Equifax to provide automated income and employment verifications. The Work Number reduces our risk of liability from providing erroneous or unauthorized information, and our employees receive the benefit of rapid verification completion, 24 hours a day, 7 days a week.
Please follow the instructions below to complete the verification:
How to Use The Work Number
For Commercial Verifications (mortgage lenders, pre-employment, property leasing, credit cards, etc.)
- Please visit www.theworknumber.com and select "I'm a Verifier"
- Provide the following:
- Employer Name or Code: 13486
- Employer Code is 13486
- Employee’s Social Security Number
For Social Services Verifications* (including Medicaid, SSI/SSDI, SNAP, TANF, Child Support, Public Housing, etc.)
*Available to qualifying assistance agencies only
- Please visit www.theworknumber.com and select "I'm a Verifier"
- Provide the following:
- Employer Name or Code: 13486
- Employer Code is 13486
- Employee’s Social Security Number
Additional Information
The Work Number service from Equifax is the leading resource for income and employment verification services nationwide. It provides verifiers an instant, automated solution for verification of employment, income and identity, based on payroll records contributed directly from thousands of employers.
Prior to using The Work Number, all verifier organizations must successfully pass a credentialing process, which validates legitimacy and permissible purpose, in compliance with the Fair Credit Reporting Act (FCRA). Over 200,000 credentialed verifiers rely on The Work Number to securely deliver fraud-proof information that virtually eliminates reliance on applicant-provided data, helps increase regulatory and internal compliance, while adding to operational consistency and efficiency.
In addition to permissible purpose, The Work Number also requires that verifiers have documented consent of the employee-consumer to access income information. Consent is generally established via a signed acknowledgement at the point of application for a loan or service. The Work Number fulfillment process is purpose-built for completing verifications and securely delivering critical decision-making data with unparalleled speed and efficiency.
To learn more about The Work Number from Equifax, please visit
www.theworknumber.com